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GIATA SmartseerReal-time AI Individualization for sales channels to maximize your conversions. 
GIATA DriveCentralize, manage and share your hotel data from a single source of truth. 
GIATA MulticodesSell with confidence using the world’s largest hotel mapping database.- GIATA Room MappingClean up inconsistent room names to provide travelers with the best offer for every room type.
- GIATA Multilingual Hotel GuideUnlock new markets by offering localized hotel data in 25 languages.
- GIATA Hotel Guide (DACH)Access over 5 million localized package tours, aggregated from DACH tour operators.
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- Duplication booking errorsDuplicate listings and booking errors cost you time, money and trust
- Reliable travel data translationsYou can’t sell what travelers don’t understand
- Hotel data management and distributionTime spent manually updating hotel data is a lost opportunity to grow
- Individualization in travelPersonalization of travel experiences is no longer optional
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60% less time spent on manual updates
How Mangia’s streamlined content and scaled digital efficiency with GIATA.
1. At a glance
Gaetano Scancarello
Senior Marketing Manager
Company
When you’re one of Italy’s largest hotel chain, consistency is a necessity. Mangia’s has built a strong legacy as a hospitality brand with a portfolio of 16 exclusive properties and over 3,800 rooms across Sicily and Sardinia. Strategic partnerships with Hilton and Marriott have strengthened their position in the market, allowing them to continuously evolve through renovations and new openings.
HQ
Palermo, ItalyProducts used
GIATA Drive
2. The problem
The expanding Group found itself facing an increasingly familiar industry challenge: how to keep property content accurate, up to date, and perfectly synchronized across a growing multiple network of distribution channels.
They needed a fix. Not a patchwork. Something foundational.
- Constantly fixing inconsistent attributes across channels
- Got outranked by competitor hotels
3. Considerations
Mangia’s properties are curated with care, from biophilic design to Mediterranean authenticity. But behind the scenes, their content infrastructure told a different story.
The properties shone with Mediterranean elegance, yet the digital story behind them struggled to keep pace. Descriptions varied across channels. Images weren’t always the latest. Duplicate listings surfaced. And manual updates demanded more time than they should. Also leaving space for small errors to slip into the booking journey.
4. Choice for product
Following an industry recommendation, Mangia’s turned to GIATA. They didn’t just need a content management tool. They needed an infrastructure, a system that would quietly but powerfully ensure consistency acroos all sales platforms. With GIATA Drive, Mangia’s began distributing multilingual, standardized, and accurate property content to all distribution partners, all from one platform.
Working with GIATA since 2022
5. The impact
Onboarding was swift and supported. The GIATA team handled technical integration and training with ease.
Now, when Mangia’s opens a new property or repositions a resort, getting it listed across channels takes days instead of weeks. The 2025 reopening of Mangia’s Sardinia Resort was the perfect example. What once took dozens of uploads and partner follow-ups now happens seamlessly.
60%
