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Turning Travel’s Most Overlooked Challenge into a Seamless Advantage

1. At a glance

Alejandro Carbajo Head of Product
Company

Every travel journey has its make-or-break moments. The first mile from the airport. The final dash back before your flight. And the coordination required in between. That’s where Suntransfers steps in. Building the critical connection between airports and hotels, turning those in-between miles into stress-free transitions.

Suntransfers brings together supply from trusted local transport providers and distributes it through both B2C and B2B channels. Providing clear connections, accurate pricing, and a travel experience that feels effortless.

HQ
Girona, Spain
Products used
GIATA Multicodes

GIATA immediately added value because many of our partners were already using it, reducing friction in mapping. Integration was smooth, and it enabled us to match hundreds of thousands of hotels almost instantly.

2. The problem

Like many in the travel ecosystem, Suntransfers was juggling content discrepancies, destination mismatches, and manual work trying to align hotel mapping across partners and suppliers. The impact? Operational slowdowns and missed opportunities.

  • Destination mismatches
  • Manual workload and operational slowdowns

3. Considerations

The need wasn’t just a technical upgrade, it was a strategic leap.

Behind the scenes, Suntransfers platform unifies availability, pricing, booking flows, and real‑time operations. Ensuring reliable, end-to-end journeys that feel seamless to the traveler. It’s a dynamic system where accuracy must be constant.

4. Choice for product

With GIATA’s infrastructure, Suntransfers now ensures accurate availability and pricing, no matter where a booking originates. Fewer mismatches. Faster partner onboarding. And a measurable boost in booking accuracy. The internal impact was immediate.

Both the supply and sales teams noticed the difference. Integrations are faster. Go-to-market timelines are shorter. And behind the scenes, everything just works.

Working with GIATA since 2024

5. The impact

Suntransfers’ success reflects a broader truth in travel tech: the most powerful systems are often the ones that stay invisible. By integrating GIATA’s hotel database, they’ve transformed what was once a manual, error-prone process into a clean, automated engine.

The result? Greater scalability, smoother operations, and a behind-the-scenes partner quietly powering the reliability their users feel.

AI continues to reshape the travel landscape, structured data like GIATA’s becomes more than a foundation. It becomes a forward-looking engine. From demand forecasting to proactive issue resolution, Suntransfers is now equipped to move not just faster, but smarter.

60%
less time spent on manual updates

Better data starts here

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